Support Results

Friday, December 18th, 2015

Article By: Joe Mayne

See why our support deserves superhero status

We take a real pride in our customer service, aiming to always deliver a friendly and positive experience.  To make sure we’re fulfilling your needs and meeting our own high expectations, we now ask all customers who call the team for support, to let us know their thoughts.

We ask you to rank us on our knowledge, speed, professionalism and satisfaction with the overall solutions we provide.

So far so good! October’s results gave us an average rating of 96%! Nobody’s perfect, but we’ve come pretty close. See our Support Results below:

Support Results bar charts

So, no matter how small or large your software query is, there’s always a friendly voice ready to listen – help and give advice. Give us a call on 0117 916 7898 or email us at support@hbxl.co.uk!