
Customer Story: Why Norfolk-based building company is loyal to HBXL
Thursday, July 17th, 2025
You can’t beat a customer story to give you a practical, realistic insight into a product, in this case HBXL software. Matthew Bee, founder of Norfolk-based We Are Builders, is clear about what underpins his business success: professional estimating and project planning software from HBXL. A loyal user since 2009, Matthew has come to rely on HBXL tools to deliver high-quality residential improvements.
“When I’m in front of PlansXpress or EstimatorXpress I know it’s where I make my money. I love being out on site but if I’m not pricing correctly it can be costly. HBXL helps me do what I do best and that’s building.”
The editor of Professional Builder Magazine caught up with Matt on a major renovation project in Norwich, designed and estimated using HBXL’s PlansXpress and EstimatorXpress.
You can read the full article here >>
“This is a complex job and a good example of what you can achieve with the software,”says Matt. “We are creating a new rear dormer, to extend the existing bedroom, and split the space up to include a new en-suite and dressing room, with bi-fold windows and an attractive zinc standing seam roof. These, together with the Velux roof windows… At the same time, we have undertaken a complete reroof, insulating from above with a breather quilt and below with PIR insulation.”
The family-run business, co-managed with his wife Louise, has grown steadily thanks to its reputation for high-end results and word-of-mouth recommendations. Running a lean operation with just two apprentices, Matt appreciates tools that give him control over every detail.
“We’re a small business with just two apprentices on the payroll, and – when you’re responsible for everything that comes with that – that’s where HBXL’s software really makes its mark,” he explains.
No need for an architect or Quantity Surveyor
PlansXpress is central to Matt’s workflow.
“PlansXpress is really easy to use software for drawing building plans and I’m largely self-taught in its use. I know what materials and quantities I’ll need and I’m able to provide a client with professional plans along with 3-D models of projects. I have used it to quote for design and build jobs without employing the services of an architect or quantity surveyor, which is another saving. You have the option to select what type of wall or roof you want and drag and drop it in or draw them yourself.”
Peace of mind from estimating software
Once the plans are ready, they’re fed into EstimatorXpress to generate the quote. It’s a game-changer for Matt’s building company.
“The beauty of HBXL’s estimating software is that it’s so versatile. It will generate accurate prices, through its Price Tracker+ system but these can be revised to reflect my own profit margin, which I can add as a percentage, as well as labour rates, or what materials from a particular manufacturer have already been specified.”
He adds: “I can work through it in stages with the confidence I’m not missing an element of the build. Any omission can easily come back to bite you, but EstimatorXpress provides me with the peace of mind of knowing I’m making my profit on the job.
It saves me loads of time when quoting, and when you have a family that’s priceless. Not only that, but I can also generate a build programme and materials/labour schedule based on what I know about my own business and how long it will take to complete a project.”
Professional presentation is another bonus.
“Everything is itemised, from the site set-up to kitchen and bathroom fittings along with all things in between. I get a lot of comments from clients that they really appreciate the detail, and you can make the estimate your own, with a covering letter that includes my own logo and any accreditations, which in our case includes Gas Safe.”
Help is always on hand
On his current job: “The estimate was a 14-page document, but you can choose how much information you want to provide the client. On any job, even very small errors can start to add up. As well as that, the support and updates package from the knowledgeable HBXL team is excellent. I can ring them any time during working hours and I’m on first name terms with many of them now. They even have the ability to log into your computer remotely so they can review what you’re doing on the screen.”
Fully funded Skills Bootcamp – learn for free!
Matt also attended a free HBXL Skills Bootcamp course in 2023 to get the most out of his EstimatorXpress, whilst maximising profit. These courses run regularly, and generally require two hours, twice a week of the learner’s time (totalling 60 hours). I’d say it’s money well-spent but then it’s free! Or at worse, 90% funded depending on your business set-up.
“They’re free to attend for most, and are invaluable for builders new to the software, or who simply want to know more, so I’d definitely recommend them. You’re provided with the software and guided through it at every stage.”
“I was actually using the estimates I’d priced on real jobs and it was great to pick HBXL’s brains on how I could accurately produce a quote for a timber frame build, for instance.”
What next for your business? Take a closer look.
You have to agree this is a compelling Customer Story on HBXL software. Join builders like Matt, and use digital tools to your advantage. Ask for a short, personal 1-2-1 online demo at a time that suits, try the software free, or give us a call on 0117 916 7898.