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Fair Usage Policy – PlansXpress & Quick Plan

Contents
Original Issue Date: 1st August 2026

  1. Purpose of This Policy

This Fair Usage Policy (“Policy”) sets out the permitted levels of usage for PlansXpress and Quick Plan, including automated plan‑creation features. It ensures that all customers receive a consistent, reliable service and prevents excessive or abusive usage that may negatively impact system performance or breach licensing restrictions.

This Policy forms part of the Terms and Conditions governing the use of PlansXpress and Quick Plan. By installing, registering or using the software, you agree to comply with this Policy.

  1. Scope

This Policy applies to:

  • All users of PlansXpress
  • All users of Quick Plan
  • All subscription tiers and perpetual licences
  • All versions, updates, patches and enhancements
  1. Fair Usage Principles

HBXL licences PlansXpress and Quick Plan for use by small to medium‑sized building companies, sole traders, and home‑design professionals as an ancillary tool to support construction‑related work.

To maintain system integrity and ensure equitable access, usage must remain within the thresholds associated with the licence tier purchased.

Fair usage is based on:

  • The number of automated plans generated
  • The frequency of plan generation
  • The intended use (ancillary to construction work, not mass‑production)
  • The licence tier purchased (Extensions‑only, Extensions + New Builds, etc.)
  1. Automated Plan‑Creation Limits (Quick Plan)

Quick Plan includes automated drawing and parametric plan‑generation features. These features are subject to usage thresholds determined by the licence tier purchased.

4.1 Licence‑Based Thresholds

Your licence tier determines:

  • The number of automated plans you may generate per year
  • Whether new‑build plans are included

These thresholds are communicated at the point of sale, in Subscription Terms & Conditions, or in written communication from HBXL.

4.2 Prohibited Usage

You must not:

  • Use Quick Plan to mass‑produce drawings or templates
  • Use Quick Plan to operate a commercial plan‑production service
  • Generate plans in volumes inconsistent with SME construction workflows
  • Circumvent usage limits or attempt to automate bulk plan creation
  • Use Quick Plan for architectural or design‑practice‑level output without a separate licence
  1. Monitoring and Enforcement

HBXL may monitor usage patterns to ensure compliance with this Policy. Monitoring may include:

  • Number of plans generated
  • Frequency of plan creation
  • Repeated generation of similar plans
  • Automated or scripted usage
  • Usage inconsistent with SME construction activity

Monitoring is conducted solely to enforce licensing conditions and maintain service quality.

  1. Exceeding Fair Usage Thresholds

If HBXL reasonably determines that your usage exceeds the thresholds applicable to your licence, HBXL may:

  1. Require an upgrade to a higher licence tier
  2. Apply additional charges for excessive usage
  3. Restrict or suspend access to Quick Plan
  4. Terminate your licence in accordance with the Terms and Conditions

HBXL will normally notify you before taking action, unless excessive usage poses a risk to system integrity or breaches contractual terms.

  1. Business‑Use Restrictions

Quick Plan is licensed for use only as an ancillary tool within your construction‑related business.

You may not:

  • Provide plan‑creation services to the mass market
  • Sell or distribute plans created using Quick Plan without HBXL’s written consent
  • Use Quick Plan as the basis for a standalone design or architectural service
  • Use Quick Plan to create plans for third parties beyond your construction clients

A separate commercial licence is required for any extended or non‑ancillary use.

  1. Updates to This Policy

HBXL may update this Policy from time to time. Any changes will be communicated via:

  • HBXL’s website
  • Installer or registration screens
  • Subscription renewal notices
  • Direct email communication

Continued use of PlansXpress or Quick Plan constitutes acceptance of any updated Policy.

  1. Contact

For questions about this Policy or to discuss licence upgrades:

House Builder XL Limited

HERE, Bath Road, Brislington West, Arnos Vale, Bristol, BS4 3AP support@hbxl.co.uk 0117 916 7899

Approved by: Managing Director