A non-techy sales consultant can give you a remote demonstration live on your own computer screen at a time to suit you between 9am – 4pm Monday to Friday excluding Public Holidays. You just need a PC or laptop, phone and an internet connection.

• Book it over the phone on 0117 916 7898
• Book it via the website here

Choose the software you’d like to see in action on the form or talk to one of the sales consultants about your business and particular issues to find the most relevant solution.

• An estimate in 30-minutes from a pre-loaded quotation template
• An automatic estimate from a take-off of an existing plan
• An estimate from a building plan drawn from scratch
• Or just CAD? Plan drawing, elevations and 3D model
• Health & safety documentation specific to a project
• All the building contracts you need for a specific project
• Gantt charts to manage a complex project or multiple projects.

Of course you can ask as many questions as you like as while our sales consultant walks you through the software. It can take as little as 30 minutes or as long as you need.

You can get your hands on our software by going online to our shop website or by phoning 0117 916 7898 9am – 5pm Monday to Friday excluding Public Holidays. Find details of pricing here. You’ll then be sent instructions on downloading the software to your computer. And our comprehensive support package will kick in straight away.

For many of our customers the demonstration alone prompts them to invest in the software, knowing that they will be properly supported as they familiarise themselves with the software. And that help includes:

• Complimentary online software skills courses for EstimatorXpress and our Take-off & Estimate Kit
• Uncapped, unlimited help at the end of the phone 9am – 5pm Monday to Friday excluding Public Holidays
• Uncapped, unlimited email and chat support
• How-to videos, Getting started guides and FAQs
• Training webinars.

The great thing about HBXL Support is that you’ll be assigned an Account Manager who will check in to see how things are going and encourage you to use the Tech Team each and every time there’s a problem or query. A little and often we always say! They’re friendly and well-liked – see here!

HBXL customers who use our software on a daily basis are not surprisingly absolute ninjas. It stands to reason the more you play a computer game, practice your swing, perfect your long pots, the better you’re going to be.

So for the customers who don’t get as many ‘flying hours’ we provide refreshers and more intense training.

• Online training
• Face-to-face training
• Group training

When you buy the software outright, your first 12 months includes Support & Updates. After that there’s a small fee to pay each year to access full support on a continued basis. This includes software updates which are crucial if you want bug-free, legislatively up-to-date, enhanced software. Note – subscriptions automatically include ongoing Support & Updates.

Pro’s

• You can test your ability to use the software in your own time
• You can pick a simple job that you’ve previously quoted to see how the software compares
• You can pick a ‘live’ job and produce an actual estimate and quotation (which you can give to your customer once you become an owner or subscriber).

Con’s

• If you’re short on time experimenting is a luxury
• If you’re not in a position to put the software through its paces straight after the demonstration you might forget all that you were shown (we talk from experience)…
• The support system is much bigger once you’re a user.

So trial our software for 14-days by all means (we have nothing to hide!) or crack on, get stuck in and use the software in earnest, learning as you go with our seriously, supportive support.

Before you take the plunge with any software company – pre-sale can be an insight to post-sale service…

• Are my questions about the software being answered promptly and effectively?
• Am I getting good support during the buying process?
• Is it absolutely clear what I will get for money? Are there hidden extras?
• Is the ongoing cost of the software and any support and updates transparent?
• Is the software well-supported? Is there back-up if I need it?
• Are there online resources and training opportunities?
• Does the company make clear that they will undertake regular updates to fix bugs, meet legislation changes and enhance the process?

Those are the obvious practical questions, then there are the more emotive considerations.

How long has the company been in business…what direct knowledge do they have of construction…are they independent or a division of a larger company such as a builders merchant… could I work with these people for years to come… do I feel safe in their hands…

Consider all your options carefully, and you’ll end up with software that’s right for you. We hope it is HBXL working alongside you to take your business to new heights!

Our mission is to ensure each and every user is able to get the absolute best from their HBXL software products. No problem is too small. We will not rest (Mon-Fri 9-5) in providing consistent, best-in-class support. We will act rapidly to resolve any problems fast and prevent future issues arising, all with a genuine smile on our face. Effective. Consistent. Always there when you need us. You can call, leave a message, email or send a carrier pigeon so don’t hesitate to contact us!

Whether you take out a perpetual licence or a 12-month subscription you will be offered a complimentary onboarding session. We’ll make sure you’re set up and ready to start your first project.

From the moment you become an HBXL software user we are by your side. We’re here, holding your hand, helping you get to grips with your new software until you’re ready to go it alone. And even then we’re at the end of the phone with ongoing support courtesy of our Support & Updates package.

The comprehensive package includes unlimited, uncapped telephone backup, email support and web chats (Mon-Fri 9am – 5.00pm), how-to videos and Knowledge Base It also includes regular software updates such as enhancements, new features and changes in legislation. If you’re a subscriber then the Support & Updates package is included. If you buy the software outright, your Support & Updates package is free in year one. From year two you can renew for a small annual fee.

We provide different options for anyone who wants it – complimentary Software Skills courses for EstimatorXpress, PlansXpress and Take-off & Estimate Kit, plus Group Training Workshops, One to One Training at your office or home, Online Training for short sessions.

We also run HBXL Skills Academy, where you can receive either fully-funded, or part-funded training via your local authority, or the CITB (Construction Industry Training Board). Take a look at the Skills Academy website for more info.

Master the software with a wide range of short video tutorials which look closely at different aspects of the software to aid your understanding and speed up your software usage.